Last updated: 19/11/2025
Legends of Personal Assistant is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently.
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights under the GDPR (EU) and the Swiss Federal Data Protection Act (LPD).
By using our website or submitting your information through our contact form, you agree to the practices described in this policy.
1. Who we are
Legends of Personal Assistant
Website: https://legendsofpersonalassistant.ch/
Email: legendspersonalassistent@gmail.com
We offer bespoke luxury concierge services throughout Switzerland, with the highest standards of discretion and efficiency.
2. Personal data we collect
When you contact us through our website or by email, we may collect the following personal data:
- Full name
- Email address
- Phone number
- Any additional information you voluntarily provide in your message or request
We do not collect sensitive personal data unless explicitly provided by you and necessary for the service.
Technical data may also be collected automatically (e.g., cookies, IP address, browser data) for security and functionality purposes.
3. Purpose of collecting personal data
We collect and process your personal data for the following purposes:
- To respond to your inquiry submitted via the contact form
- To contact you within 24 hours to discuss your needs in complete confidentiality
- To manage and provide our concierge services
- To ensure communication and follow-up regarding your requests
- To improve the website and user experience
We do not sell or share your personal data with third parties for marketing purposes.
4. Legal basis for processing (GDPR)
We process your data based on:
- Your explicit consent when you submit a form or email us
- Our legitimate interest in providing and improving our services and ensuring secure communication
5. Data recipients
Your data may be accessed only by:
- Legends of Personal Assistant and its authorised staff
- Technical service providers supporting website hosting, security or maintenance (only when strictly necessary)
All partners operate under confidentiality agreements and follow GDPR and LPD requirements.
6. Data retention
We retain your personal data only for as long as necessary to:
- Process your request
- Provide our services
- Comply with legal obligations
Unless required otherwise, data submitted through the contact form is kept for a maximum of 12 months.
7. Cookies and tracking technologies
Our website may use cookies to ensure proper functioning and security, such as:
- Essential technical cookies
- Anonymous analytics cookies (if applicable)
No advertising or profiling cookies are used.
Users may disable cookies through browser settings.
8. Data security
We implement appropriate technical and organisational measures to protect your personal information, including:
- Secure hosting
- Encrypted data transmission (HTTPS)
- Restricted access to authorised personnel
- Regular monitoring and updates
While no system is completely foolproof, we are committed to reacting promptly in case of any security issue.
9. Your rights (GDPR & Swiss LPD)
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw your consent at any time
- Object to processing based on legitimate interest
- Request restriction of processing
- Request data portability (GDPR)
To exercise any of these rights, you may contact us at:
📧 legendspersonalassistent@gmail.com
We will respond within the legal deadlines (30 days maximum).
10. International data transfers
Your data is generally stored and processed in Switzerland or the European Union.
If data must be transferred to a country that does not offer adequate protection, we apply appropriate safeguards, such as:
- EU-approved Standard Contractual Clauses (SCCs)
- Equivalent mechanisms accepted under Swiss law
11. Policy updates
This Privacy Policy may be updated to reflect legal changes or improvements in our data protection practices.
The date of the last update is always indicated at the top of this page.
12. Contact
For any questions regarding this Privacy Policy or your personal data, please contact us: